1 min read

Season 3, Episode 181

Whille: Retail automation can never replace human interaction

UFCW 1262


Guest Name:

Harvey Whille

Guest Website:


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Supportive Documents:

United Food and Commercial Workers (UFCW) Local 1262 President Harvey Whille joined the America’s Work Force Union Podcast and discussed automation technology in the retail industry and its impact on workers and their families. 

Local 1262 represents 23,000 members in New York and New Jersey.

Whille explained how automation technologies such as a robot that changes prices in the aisles of New York grocery stores, self-checkout machines and self-scanning grocery carts affect retail workers and their families. He stressed such technology should never replace humans. Whille noted customers will often choose to stand in longer lines to go through a traditional checkout, where they get human interaction, instead of going through shorter lines with an automated checkout.

He also discussed how grocery store workers dealt with the pandemic and how now stores struggle to hire enough employees.

Listen to the entire episode to learn more about these topics.

America’s Work Force is the only daily labor podcast in the US and has been on the air since 1993, supplying listeners with useful, relevant input into their daily lives through fact-finding features, in-depth interviews, informative news segments and practical consumer reports. America’s Work Force is committed to providing an accessible venue in which America's workers and their families can hear discussion on important, relevant topics such as employment, healthcare, legislative action, labor-management relations, corporate practices, finances, local and national politics, consumer reports and labor issues.

America’s Work Force Union Podcast is brought to you in part by our sponsors: AFL-CIO, American Federation of Government Employees, American Federation of Musicians Local 4, American Alliance for Manufacturing, Anthem Blue Cross Blue Shield, Columbus/Central Ohio Building and Construction Trades Council, Communication Workers of America, International Association of Heat and Frost Insulators and Allied Workers, International Association of Heat and Frost Insulators and Allied Workers Local 50, International Brotherhood of Teamsters, International Federation of Professional and Technical Engineers, International Union of Bricklayers and Allied Crafts, International Union of Painters and Allied Trades District Council 6, Ironworkers Great Lakes District Council, The Labor Citizen newspaper, Laborers International Union of The National Labor Office of Blue Cross and Blue Shield, North America, North Coast Area Labor Federation, Ohio Federation of Teachers, Survey and Ballot Systems, United Labor Agency, United Steelworkers.


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